Wrong cover image on video
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On every video I have uploaded to my site, the title cover is not displayed. Instead, one of the images from within the video is shown, and it is always very dark. This is not what I wanted when I paid an extra fee in order to use my videos. Is there a solution to this problem, or do I ask for my money back?????
The blog I need help with is: (visible only to logged in users)
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Does this help?
Can I change the default thumbnail image for my video?
https://en.support.wordpress.com/videopress/#frequently-asked-questionsIf it doesn’t type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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