Wrong credit card charged

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  festivalcityblog · Member · Dec 16, 2016 at 2:50 am

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  The wrong credit card has been charged for my Domain renewal. I need to speak with someone from wordpress about this but I cannot find contact details anywhere. How can I get in touch with wordpress?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 16, 2016 at 2:54 am

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  See: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

  There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact

  Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:

  help@wordpress.com