Wrong currency showing for upgrading account

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  chessinvestor · Member · Oct 27, 2018 at 6:48 pm

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  I need to change the currency to USD from NIS for upgrading my account. How do I do this? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  mctiterousse · Member · Oct 27, 2018 at 7:39 pm

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  I’ve read somewhere else that only Admins can do it. I have the same issue, prices are only in Czech Kronas and need to see them in EURO. Admin please !

  Account: mctiterousse for the blog on pending sharetorent.wordpress.com

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  torres126 · Member · Oct 27, 2018 at 7:47 pm

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  Hi there, yes, only staff can change your account currency. I’ve tagged them, so both your currencies should be updated within the next few hours. I’m not too sure if NIS is a supported currency though.

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  kokkieh · Staff · Oct 29, 2018 at 7:52 am

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  @chessinvestor,

  Your account is set to the currency ILS (Israeli New Shekel), so you should be seeing all prices at My Site ->Plans in that currency. Where are you seeing it shown in USD?

  
  @mctiterousse,

  I’ve updated your account to EUR as requested.

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  chessinvestor · Member · Oct 29, 2018 at 10:29 am

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  Correct, it is currently in NIS but I would like it in USD as that is the currency I use and I want to upgrade my plan. Thank you for your help.

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  kokkieh · Staff · Oct 29, 2018 at 11:49 am

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  Thanks for clarifying. I’ve updated your currency to USD.

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  mastermydomain · Member · Nov 26, 2018 at 11:09 pm

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  My account is also showing the wrong currency. I would like it to be USD. Thanks

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  supernovia · Staff · Nov 27, 2018 at 2:27 am

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  Done. Cheers :)