wrong currency showing on upgrade and domain options

• 

  cherryhillscd · Member · Sep 4, 2015 at 1:57 am

  • Copy link
  • Add topic to favorites

  We (the group that created this website – CherryHillScottishDance) are considering some upgrade and domain options, but the prices are all shown in UK pounds Sterling instead of US dollars $ – we are located on Cherry Hill, New Jersey.
  How do we fix that?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Sep 4, 2015 at 11:02 pm

  • Copy link

  Blogs are not owned by groups, organizations or companies. Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and renew any upgrades at Dashboard > Store > My Upgrades
  https://en.support.wordpress.com/my-upgrades/

  That link is http://cherryhillscottishdance.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades and the blog’s actual owner can access it and use it.

• 

  cherryhillscd · Member · Sep 4, 2015 at 11:03 pm

  • Copy link

  I just spoke to someone on staff who fixed it for me.

• 

  timethief · Member · Sep 4, 2015 at 11:04 pm

  • Copy link

  The currency is chosen based on the credit card’s country of issue. See here https://en.forums.wordpress.com/topic/no-currancy-conversion-for-upgrades-themes-and-more?replies=19#post-1870284

• 

  timethief · Member · Sep 4, 2015 at 11:05 pm

  • Copy link

  I just spoke to someone on staff who fixed it for me.

  Thanks for letting us know that this is RESOLVED.