Wrong domain

• 

  ekonetzni · Member · Nov 1, 2012 at 3:14 pm

  • Copy link
  • Add topic to favorites

  We purchased the upgrade that let’s us map a domain, but the form wouldn’t let us supply a .edu (We’re a school). Now our domain is mapped incorrectly and we have no recourse.

  Excuse the repost, but our previous question was auto-closed. This entire experience has been horrible so far. We’re paying customers and we can’t get the service we’ve paid for.

  The blog I need help with is: (visible only to logged in users)

• 

  kathrynwp · Staff · Nov 5, 2012 at 8:24 pm

  • Copy link

  I’m very sorry you’ve been having problems with this process.

  I see the domain blogging.cnm.edu.org mapped to bloggingdotcnmdotedudotorg1.wordpress.com – would you mind double-checking these two things:

  1) Is bloggingdotcnmdotedudotorg1.wordpress.com the correct WordPress.com site you’re trying to map your domain to?

  2) Could you please double-check the domain? blogging.cnm.edu.org doesn’t look like it’s formed correctly. Could it be blogging.cnm.edu instead?

  Thanks for getting back to me so we can get this sorted out.