WRONG DOMAIN & BLOCKED FROM LOGGING IN
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Hello. I logged in to my WordPress account, because I my accident tried my Shopify webshops domain https://luluna.dk and I realised and old Divi website template design was online, from back when I was testing diffrent options. I then managed to log in with my username: hedvigsun, and password (long one) which was stored on my browser. I tried to delete the site, because I just wanted the link to go to my Shopify page. I could not find the option to DELETE even though I looked at tutorials. So instead i thought, if I change the URL in settings to fx Google, I hope Luluna.dk is free. When I did that all my links are going to Google now and it is impossible to log in. It is like there is not even an account. PLEASE HELP! Also I can’t proove I own the page! I wish it just to be deleten! Mai
Site: https://luluna.dk.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with One.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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