wrong domain given

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  sueglobes · Member · Feb 18, 2014 at 2:59 pm

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  hello. Yesterday was my first time in the site and I got a premium account, which should give me the right to a custom domain. So I chose it but actually another one complete different was registered and now when I ask to correct the domain,the only way is pay more, but I chose and already paid this plan just because I could have a custom domain. What Do I need to do in this case?

  The blog I need help with is: (visible only to logged in users)

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  tandava108 · Member · Feb 18, 2014 at 3:02 pm

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  I’ll flag this for staff attention, as you only have two days to cancel a domain and claim a refund.

  I assume the cancellation link in the confirmation email no longer works – it is valid for 24 hours

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  sueglobes · Member · Feb 18, 2014 at 3:05 pm

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  Thanks millio. Yesterday itself I tried to cancel but I did not receive any confirmation about cancel and refund.

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  staff-ozmodiar · Staff · Feb 21, 2014 at 4:20 am

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  It looks like a refund has been processed for this transaction. I will assume that the issue is resolved unless I hear otherwise from you.