wrong domain mapping for WP blog

• 

  lebeninsydney · Member · Jan 20, 2014 at 9:57 pm

  • Copy link
  • Add topic to favorites

  I just tried manually to transfer happinessandthings.wordpress.com to new domain happinessandthings.com which is currently mapped with happinessandthingsdotcom2.wordpress.com and received following error message:

  Die Produktübertragung konnte nicht abgeschlossen werden, weil ein Abonnement- oder Transaktions-Eintrag nicht gefunden werden konnte. Bitte kontaktiere den Support und zitiere diese Nachricht, um das Problem zu lösen.

  [the product transferral could not be completed as we couldn’t find a subscription or transaction entry. Please contact support and quote this message to solve the problem]

  I would really appreciate a reply to this issue ASAP as I am about to lose my 48 hr cancellation warranty for the domain name.

  Background: When buying a premium upgrade WordPress somehow created 4 blogs, 3 of which with odd names. Now the Premium upgrade sits with the right wordpress blog happinessandthings.wordpress.com but the purchased domain happinessandthings.com sits with happinessandthingsdotcom2.wordpress.com

  Thank you

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 20, 2014 at 10:28 pm

  • Copy link

  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

• 

  lebeninsydney · Member · Jan 20, 2014 at 10:30 pm

  • Copy link

  thank you

• 

  timethief · Member · Jan 20, 2014 at 10:31 pm

  • Copy link

  You’re welcome.

• 

  rachelmcr · Member · Jan 21, 2014 at 4:00 pm

  • Copy link

  Hi there,

  I just transferred your domain happinessandthings.com to your other blog at happinessandthings.wordpress.com. It’s now working with that blog here: http://happinessandthings.com/

  Please let me know if I can provide any further help with this. :)