Wrong Domain Name

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  andyiszaahir · Member · Aug 20, 2014 at 5:34 pm

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  I purchased carte blanche solutions.org as my domain name under the premium package.
  Right now, it’s showing as http://www.carteblanchesolutionsdotorg.wordpress.com. This is the wrong domain name as I chosen http://www.carteblanchesolutions.org.

  Please rectify this problem as soon as possible as I have already paid for premium and it’s clear that it should be http://www.carteblanchesolutions.org

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Aug 21, 2014 at 8:48 pm

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  Hi there,

  It looks like you’ve already refunded your Premium bundle. I’m happy to help you work this out!

  It looks like you registered the blog carteblanchesolutionsdotorg.wordpress.com. Please note, this isn’t the same as your domain name. When you purchase the Premium bundle, you can then register a custom domain (carteblanchesolutions.org for example) by following the steps here:

  Register a New Domain

  Once you do that, visitors will not see carteblanchesolutionsdotorg.wordpress.com. They will only see the custom domain.

  Would you be up for giving this another shot?