Wrong domain name

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  fearthese · Member · Jun 3, 2017 at 12:44 pm

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  I thought I was paying for a service to use a domain name I already own, thefantasyfishtank.com . I didn’t pay attention when I signed up for the personal subscription and I typed the wrong domain name in the site and I ended up buying a new domain that I do not need. What can I do at this point to get my money back and to use my other domain name?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jun 4, 2017 at 12:20 pm

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  Hi –

  If you do not want the mistake domain I can cancel it for you and free up the plan credit so that you can add the domain you already own to your plan.

  Please confirm the mistake domain here.

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  fearthese · Member · Jun 6, 2017 at 2:35 am

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  That would be great if you could cancel it. The mistake domain is
  thedailyfishtank.com

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  staff-zinnia · Staff · Jun 6, 2017 at 7:26 pm

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  I’m going to send an email with more details. Please reply to that email directly.

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  fearthese · Member · Jun 20, 2017 at 5:03 pm

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  I never received the email

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  staff-zinnia · Staff · Jun 21, 2017 at 7:59 pm

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  The email was sent to the email address connected with the user account that owns the upgrade you’re looking to have modified. Have you checked all of your email accounts and spam folders?

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  thefantasyfishtank · Member · Jun 27, 2017 at 4:23 am

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  I found the right email.

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  staff-zinnia · Staff · Jun 27, 2017 at 7:50 pm

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  I’ll reply to your email and close this thread now.