wrong domain name purchased!!!

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  evolveandlead · Member · Jan 15, 2016 at 12:19 pm

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  I just purchased a domain name through WP – I thought I signed up for and purchased awakennorthamerica.com – but it shows up as ‘awakennorthamericadotcom.com’ please help!! I want ‘awakennorthamerica.com’ thank you

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  staff-jeanpierreac · Staff · Jan 15, 2016 at 1:41 pm

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  Hi there.

  Let me copy here a piece of ‘All about domains’ support document, you can anyway find here: https://en.support.wordpress.com/all-about-domains/

  If you misspelled a domain, you can cancel it within the 48 hour cancellation window. From there, you can register a new, correct domain name for your site through My Domains.

  If you purchased domain mapping and misspelled your domain during this process, you can cancel and refund within 30 days. Outside of that window, please contact support.

  I hope this helps you. Have a great day.

  Have a nice day.

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  evolveandlead · Member · Jan 16, 2016 at 2:30 pm

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  thank you~

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  justjennifer · Member · Jan 16, 2016 at 2:37 pm

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  @integralreal And here’s a little more from an earlier Staff reply:

  The reason why you see the dotcom on your blog URL is because you entered mydomain.com into the domain field when you were creating the address. Leave the .com out of the field and enter mydomain – you should get your desired results: mydomain.wordpress.com to go along side your custom domain, mydomain.com.

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  evolveandlead · Member · Jan 16, 2016 at 3:24 pm

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  Thanks for the info & details ~