wrong e-mail address

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  asraine · Member · Oct 29, 2013 at 4:55 pm

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  Hi, I signed up previously with a username I want but with the wrong email address. I’d like it to clear so that I could claim it on my account.

  I used the email address (email visible only to moderators and staff), but this does not exist (i was confused). I’d like to use this account that with username.

  Thank you

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  jackiedana · Member · Oct 30, 2013 at 5:57 pm

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  It looks like the email address you listed is already connected to a different WordPress.com account, and email addresses can only be used once.

  You will need to log in with that email address and once in that account, you can change that address to a different one at https://wordpress.com/settings/account/ , freeing up the address for your asraine account.

  If you cannot remember your password, you can go to https://en.wordpress.com/wp-login.php?action=lostpassword to reset it. If you are still having issues, you can click on the “need more help?” link to contact our account recovery team.