Wrong efund amount

  • Unknown's avatar
    joshuamlutz · Member ·

    I was promissed by your team a full refund of what I was charged since I had no idea I was being charged for a product I’ve never used over the last 2 years (artistjoshualutz.com) that I didnt ven setup or have anything to do with. This is fraud, please refund the entire amount as you promissed.

    Refunded to
    PayPal Cash Plus balance
    $0.02
    Commerce Bank x-6296
    $70.24
    Commerce Bank x-6296
    $70.24

    [redacted]

    Seller info
    WordPress.com
    877-273-3049
    http://wordpress.com
    (email visible only to moderators and staff)

    [redacted]

    Refund details
    Refund total (includes tax and shipping)
    $70.26
    Total
    $70.26

  • fstat · Staff ·

    Hi there,

    You have received a full refund on August 1. You should see that on your statement within 10 business days.

    Please note that refunds can take longer if you are with a non-US bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.

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