Wrong Email at sign up

• 

  aquaeyesgoggles · Member · Jul 22, 2015 at 2:23 pm

  • Copy link
  • Add topic to favorites

  i made a new wordpress account for a seperate work website ( not this email, or account, just using this one to post on the forum. )

  i tried to log in with my password i chose to change the email, but i think the user the email belonged to might have changed the password. i had signed up for the 14 day premium trial and put in my credit card info and everything and signed up for a domain name.

  i used the email (email visible only to moderators and staff)
  it needs to be (email visible only to moderators and staff)

• 

  brookedot · Member · Jul 23, 2015 at 12:43 am

  • Copy link

  Hi there,

  Sorry you’re having trouble logging in. For security reasons we cannot update the email address on the account without verification.

  Note, that if you tried to log in using the incorrect password several times you may be unable to log in for a period of time as part of the security measures to prevent force attacks. If this happens the best thing to do is wait a while or try to log in from another computer.

  While we cannot update your account information via the public forums we do have an Account Recovery policy and find a link to the Account Recovery contact form here:

  Recover Your Account