wrong location

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  henryfhs · Member · Aug 24, 2021 at 2:38 pm

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  Hi!! Thank you for your amazing plug in. But i have the following problems> The contact form in English has this first name printed in Chinese, and the contact form in Chinese has this first name in English. It happened to all the forms. Please refer to these links. https://www.ccc.org.uk/to-subscribe-page/ and https://www.ccc.org.uk/zh/to-subscribe-page/ The other problem is the translation has misaligned the header in English. Thank you!

  Site: ccc.org.uk.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  thisissandipmondal · Staff · Aug 24, 2021 at 2:47 pm

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  Hi @henryfhs,

  Since, you are having issues with “wpforms” plugin.

  You have to contact WPforms for support: https://wpforms.com/contact/

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

  WordPress.org and WordPress.com are different products. If you aren’t sure about those, you can find the differences here: https://wordpress.com/support/com-vs-org/

  We are happy to point you in the right direction but to get further help please post on the WordPress.org community forum here: https://wordpress.org/support/forums

  Thanks!

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  thisissandipmondal · Staff · Aug 24, 2021 at 2:57 pm

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  Also, you can post your issue on WordPress.org’s WPforms support: https://wordpress.org/support/plugin/wpforms-lite/

  This helps the plugin developers track the ongoing issues with their product.