Wrong notifications!
-
Hi,
I have got my one blog with the possibility tot comment with a nickname. Since a few days I don´t get any comments with nicknames but as follows: “(email visible only to moderators and staff)”
What´s the problem and can somebody help me please to get my notifications with nicknames back!?http://www.ejbron.wordpress.com
Blog url: http://ejbron.wordpress.com/ -
Hey there!
Last week, we fixed a bug that caused some comment notification emails to have a generic sender name. I’m sorry for any inconvenience this may have caused; the good news is everything is functioning properly again! :)
Please let me know if I can be of any further assistance.
Cheers!
-
Hi pcrumm
I´m sorry to say so, but I still get general notifications, named “(email visible only to moderators and staff)” instead of the nicknames from the commenters on my blog.
Please, can you look into it again!!??
Kind regards,
E.J. Bron
-
Hey there E.J.,
This issue is still present for some administrator notification emails. We’re aware of the issue; things should return to proper soon.
Please let me know if I can be of any further help.
Best,
P. -
Hi pcrumm
Thank you for reacting so quickly. I can´t wait that things return to proper soon!
Best regards,
E.J. Bron
-
Hi pcrumm
Things still didn´t return to proper. It already lastst 3 weeks now.
I still get the same notifications from all of my commenters: “(email visible only to moderators and staff)” in stead of notifications with their nicknames!I hope the problem will be solves very soon now!
E.J. Bron (www.ejbron.wordpress.com)
-
Hi pcrumm
Untill now I didn´t hear from you. I still have the same problem on my website with this wrong administrator notification mails “(email visible only to moderators and staff)”.
I think it is about time now to fix this problem once and for all!Best regards,
E.J. Bron (www.ejbron.wordpress.com)
-
They actually should be coming from comment-reply@ now, as this facilitates replying to comments via email.
Do you mean that your email application is not properly displaying the name?
-
Hi macmanx,
Yes, all the comments commenters make on my blog have got the same name, in stead of their nick names. This lastst already one month and for me as the administrator it is impossible to see who is reacting, because all the notifications have the same name: “(email visible only to moderators and staff)”. I have to open every comment seperately to see who is commenting.
Kind regards,
E.J. Bron
-
Are you using Thunderbird as your email client? If so, some of our users ran into a bug with Thunderbird where it was just applying the name from the first-received email from comment-reply@ to all emails from comment-reply@.
-
-
Hm, that should be displaying the names. Are you sure these are comments and no pingbacks or reblogs?
-
-
Hm, that is very odd. By any chance, have you added the comment-reply@ address to your Contacts?
-
-
So when can I expect a final solution of this very irritating problem Macmanx?
Kind regards,
E.J. Bron
(www.ejbron.wordpress.com) -
-
-
staff-blorbo
Tip: The wrong notifications only appear in my gmail-inbox. In the section “statistics” > “reactions” the comments appear as they should, nickname + mailadress and comment
-
Yeah, I think it’s fetching the name from previous emails (before the names disappeared). We’re working on this now.
- The topic ‘Wrong notifications!’ is closed to new replies.
WordPress.com Forums 