wrong payment

• 

  igorhueb · Member · Mar 8, 2016 at 12:35 am

  • Copy link
  • Add topic to favorites

  Yesterday I tryed to make a purchase of a domain, with two different credit cards, both times the payment was not approved, but today I found I was debited 3 times in the same card for the purchase, I would like to be reimbursed and also, I don’t see any payment in my history

  The blog I need help with is: (visible only to logged in users)

• 

  rutomo · Member · Mar 8, 2016 at 2:18 am

  • Copy link

  Hi igorhueb,

  I recommend tagging this post with ‘modlook’ (no quotes) to get a Moderator/Staff to look into your payment issue. You can read more on how to get a moderator/staff reply for your question on this support page: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question.

  Then once you tag it, click on ‘Subscribe to Topic’ on the right side bar so that you will get an email notification when someone replies.

  Hope that helps.

• 

  staff-ozmodiar · Staff · Mar 8, 2016 at 3:11 am

  • Copy link

  I am not seeing any upgrades associated with the WordPress.com user account that you are posting from.

  What was the domain you were trying to purchase?