Wrong plan/change domain name

  • Unknown's avatar
    ddclee4 · Member ·

    When I signed up, I signed up under the $0/plan and somehow I ended up getting charged $48 for a 12 mo. Its fine I don’t care now, however, I’ve been trying to contact someone about my domain name. I need to change it right away, I have had no response. I have now had this domain up for 2 mos. I have been able to do nothing with it until the name change. Could some one please contact me ASAP. I don’t like paying for things I’m unable to use, and I don’t like to have to chase down customer support.

  • Unknown's avatar
    timethief · Member ·

    If you want Staff to investigate you must provide specifics.

    What is the URL of the domain?
    Which wordpress.COM plan did you purchase?
    Which wordpress.COM site did you purchase it for?

  • Unknown's avatar
    thesacredpath · Member ·

    Hi @ddclee4, I see no upgrades associated with your username. If it was under a different username, can you please log out and log back in as that user and post again here and we can then take a look at things for you.

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