wrong site

• 

  johnowenwhite · Member · Nov 26, 2015 at 1:53 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I recently used WP Engine Automated Migration to migrate my site to new hosting.

  My existing site is at http://www.owenwhitemanagement.com
  the migrated site is at http://owenwhite.wpengine.com

  I have been running tests on the migrated site, but my old site is still live.

  Now i find that I can no longer access wp-admin for my old site, for (security violations)

  and when i log into my wordpress.com account, (which i only have for the jetpack connection) it has no record of my current public site as being connected to my account, only the new migrated site.

  So i need this corrected. The new hosting is not working out anyway, so i am going to have to stick with the old hosting and wp installation. My wordpress.com account should be linked to
  http://www.owenwhitemanagement.com

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Nov 26, 2015 at 5:45 pm

  • Copy link

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  Note that Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built in to WordPress.COM blogs. Therefore, you may want to share you solution on the Jetapack support forum at WordPress.ORG.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  See also this guide to Disconnect Jetpack Sites http://en.support.wordpress.com/disconnect-jetpack-sites/

  Also note that for WordPress.ORG issues, if you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.