Wrong Subscription Payment

• 

  claireyan06 · Member · Jan 15, 2026 at 2:30 pm

  • Copy link
  • Add topic to favorites

  Hi, I purchased the personal plan last February. This morning I have been charged for another year of subscription. However, I cannot see any billing history or purchases in my current account (which is also my one and only account).
  
  I wanted to cancel the subscription but because of the same reason, I could not see that I had an active subscription. How can I see the billing or get a refund?

  The blog I need help with is: (visible only to logged in users)

• 

  staartmees · Member · Jan 15, 2026 at 2:40 pm

  • Copy link

  When you bought a Personal Plan in February 2025, it’s normal you get charged again. You obviously have another account over here that got charged. Just check that billing at https://wpchrg.wordpress.com/

• 

  claireyan06 · Member · Jan 15, 2026 at 2:43 pm

  • Copy link

  Thanks, but I am 100% percent sure I do not have another account.

  I purchased the plan for the purpose of the ONE domain that I use with my current account. I have tried searching for the billing but it forced me to enter dollars while I was charged £43.2 in pounds — has tried to convert but it says maximum number of searches reached…..