wrong Twitter username in share button (again)
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Hi, when clicking the Twitter share button on the bottom of a new post, it pops up with my old Twitter username (@RTMF_) rather than the new one (@jsdiaz_). I have updated the account in the settings but the old username still appears. This problem has been kindly solved twice in the past by WordPress support, but it appears again when I publish a new post. Help please. Thanks in advance.
The blog I need help with is conexioncausal.wordpress.com.
The blog I need help with is: (visible only to logged in users)
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Hi there. I’ve tagged this thread for staff to follow up. Please subscribe to the thread so you are notified when they respond and be patient while waiting.
Also note that these threads are answered based on timestamps, oldest first, and every new reply you make to this thread will move it to the back of the queue, so it is best to not post here any further until you hear back from staff.
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Hi there!
It looks like Rachel was helping you with this before. I just ran the tool that fixes this, but it found zero posts that are displaying the incorrect Twitter handle. Can you give me a link to the exact post where you’re having trouble?
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Hi, thank you all for the help.
Yes, back in November Rachel solved this issue.The exact post that shows the wrong Twitter username is the most recent one (link below). This is the issue, the problem got solved in the past but every time I publish a new post the wrong Twitter username shows up.
Thanks in advance for your support.BICEP2+Planck: no hay evidencia de ondas gravitatorias primordiales (todavía)
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Thanks for the link! I see what happened. I copied and pasted your Twitter handles from your post above, but two of the letters are mixed up. Sorry, I should have noticed that.
I’ve also reported this to our developers since the fix Rachel and I use should fix future posts as well.
Let me know if this happens again!
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Thanks for solving the problem so quickly, you rock!
PS: I tried to report this problem to Rachel in the thread used before but it was closed for further comments.
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Happy to help. :)
Our posts are automatically closed after something like 40 days. You can always open a new thread and add the tag modlook to get staff attention. We can see your thread history, so just mention that you’ve chatted with Rachel and I before and whoever opens your thread will be able to check what we’ve done.
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Hi again, sorry to be back with the same problem.
When clicking the Twitter share button on the bottom of a new post, it pops up with my old Twitter username (@RTMF_) rather than the new one (@jsdiaz_).
The wrong Twitter username appears with the most recent post (link below). Every time I publish a new post the wrong Twitter username shows up. Thanks in advance for your support. -
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Thanks again. I might be coming back often. The new post that I published yesterday has the same issue:
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I’ve fixed that post for you and nudged our developers about this issue. I’m happy to keep fixing it until our devs are able to push a more permanent fix for you.
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Could you please disconnect from Twitter and then reconnect? This should refresh the data that’s causing the wrong Twitter handle to be displayed:
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Done. Hopefully the next post that I publish will display the correct Twitter username. I will let you know. Thanks for searching for a solution to this problem.
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