Wrong URL
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I am needing to talk to someone about the problems I am having with my blog posts going to a different URL. I want to get this fixed or get my money back, thank you.
The blog I need help with is: (visible only to logged in users)
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Hello there, could you share your site address or a sample blog post address that is going to a different URL?
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Hi ruffneckaudio1yahoocom,
I’d be happy to look at this for you. You mentioned getting a refund if this can’t be fixed but I noticed the account you are logged in to hasn’t purchased any upgrades, which suggests you may have more than one account.
Can you send a link to the site you paid to upgrade? Please don’t share any transaction IDs here, a site link is the only information I need for now.
Thanks!
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The site I had signed up for was historyinachair.com but when I open wordpress it says in the top left corner History in a Chair and underneath that it says it is under lifeinachairblog.wordpress.com. Not sure what is happening. Sorry but I was in the hospital for a little while. Thank you for looking into this.
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This is the support forum for sites hosted here such as https://lifeinachairblog.wordpress.com/ You have just given that site the title “History in a Chair”.
There is a BlueHost site called historyinachair.com. If that site is also yours it will have different log in details than this WordPress.com account reached via historyinachair.com/wp-admin/. That site is using the WordPress.org software so for any further assistance with it you can register an account at:
https://wordpress.org/support/ -
That sounds correct. @ruffneckaudio1yahoocom, if you’d like, you’d be welcome to import your content from the installation at Bluehost to our service here. You’d be welcome to map your domain as well. Totally up to you.
Here’s a guide. Let us know if you need help:
https://en.support.wordpress.com/coming-from-self-hosted/ -
Some of this is just too confusing and I am not smart anyway so is there someone I can talk to on a telephone? A number I can call?
Thank you!
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Hi there,
Let me try and clear the confusion.
You have two completely different sites:
* historyinachair.com, hich is hosted by Bluehost
* lifeinachairblog.wordpress.com (titled history in a chair), which is hosted by us (WordPress.com).
To my understanding, you want to use the former (historyinachair.com), therefore I suggest contacting Bluehost and asking them to help you access it so that you can start publishing content there.
If you have any other questions, just let me know and I’ll be happy to help.
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