Wrong user name or email adress

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  tonigarrido3 · Member · Jan 18, 2023 at 7:20 pm

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  I am migrating my website to another hosting, when I try to put my user name and email, it says it´s incorrect. If I try to login into WordPress the same happens.
  And if I try to change my password, it says there is no account with that user name or email address!

  I don´t know what is happening, I have an account.
  Can you please help?

  I don’t have a site linked to this WordPress.com account

  The blog I need help with is: (visible only to logged in users)

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  ssingh2005sb · Member · Jan 18, 2023 at 8:14 pm

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  Hello!

  Your site http://box2004.temp.domains/ is not hosted with WordPress.com but with an open-source WordPress.org. You can seek help from the WordPress.org forum here: https://wordpress.org/support/forums/.

  You can learn about the difference between WordPress.com and WordPress.org here: https://wordpress.com/support/com-vs-org/.

  Let me know if you have any further questions!