Wrong WordPress site.

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  goldievisuals · Member · Jan 18, 2024 at 3:29 am

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  I accidently purchased this wordpress account, but I wanted to use wordpress.org not wordpress.com. Can I start again?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Jan 18, 2024 at 6:34 am

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  You can’t purchase wordpress.org. If you want to use the wordpress.org software on your site, you must buy yourself somewhere a domain and hosting.

  You can cancel your purchase yourself at https://wordpress.com/me/purchases

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  staff-totoro · Staff · Jan 23, 2024 at 8:50 pm

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  Hi @goldievisuals I can confirm you have cancelled the upgrade and I have issued a refund for your original purchase amount. You can see a receipt confirming this refund here:  https://wordpress.com/me/billing

  You can expect to see the funds in your account, but it can take a billing cycle or two depending on your institution. I can confirm the refund was processed on our end, but you may also wish to contact your credit card company to confirm.

  More info: https://wordpress.com/support/refunds/#when-do-i-get-my-refund

  Hope that helps. Please let us know if you have any more questions.