Wrongly Billed

• 

  erinhoward0 · Member · Jun 26, 2023 at 10:44 am

  • Copy link
  • Add topic to favorites

  I canceled my service the same day that I signed up, I believe last month. I could not figured out how to build the website so I cancelled. I was just charged this morning for a full year that somehow even got upgraded. I’d like to dispute this charge, I even have the email from the cancellation.

  Thank you.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  helper-heroponriki · Member · Jun 26, 2023 at 1:35 pm

  • Copy link

  Hello!

  According to our records, the refund was processed on May 19, 2023.

  We will be sending you an email to the email address associated with your WordPress.com account. This email will contain additional information that you can provide to your bank in order to track down the refund.

  I hope this information is helpful to you!