Wrongly charged for payments by WordPress

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  sugarsugarriri · Member · May 25, 2016 at 7:01 am

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  Hi I helped a friend made a website 2 years ago and paid something for him using my card. However we are no longer in contact and I recently was charged for paymets from WordPress. This was an unauthorised transaction without my consent. Can anyone please get back to me about refund that money and delete my bank card details?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · May 25, 2016 at 11:41 am

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  Hello – Ask your friend to update their credit card information and remove yours. Here are the instructions: https://en.support.wordpress.com/change-credit-card-details/

  I have tagged this thread ‘modlook’ to notify staff that you are in need of their assistance. Please subscribe to this thread as they will contact you here.

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  staff-doublebassd · Staff · May 26, 2016 at 12:38 am

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!