WTF has happened to my site?!?!?!?!
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I don’t know what to do to get my site back and I don’t want to ask in the fucking forums! Your goddam phone number just hangs up, and there is no chat feature. I DO NOT WANT TO ASK THE FUCKING FORUM
WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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There is no need to use rude language. You won’t get better or faster help. What is the URL of your site?
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My rude language is directed at WordPress for not having an option to speak directly with them. I clicked on “contact us” and the only option was to post in the forum. I called the 1-877 number. It doesn’t do anything! No option number to select. No option to speak with anyone. It just delivers a useless message and then automatically hangs up. My site is unavailable to me and I have no recourse. No one I can speak with. Thank god I own my domain so it will stay live until I get a squarespace site operational.
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Hi there,
Although we do not provide phone support (because many of the issues we discuss require frequent reference to web links and code), I’d be happy to help you via this thread. I do understand the hesitancy to receive public support via the forums. If you do not want assistance here, we also can assist via email, and even live chat with a paid plan.
However, part of the issue may be that you’re not the owner of the site and the upgrade is connected to their account.
hairymantrees.com expired two months ago and is now available to be registered again: https://en.support.wordpress.com/register-domain/
I would touch base with the owner of the site to see if they want to purchase the domain subscription or if it’s something you want to go ahead and do.
For the different ways we provide support, please visit our support page:
Please let us know how we can assist via this thread, and we’ll be happy to assist.
Hope this helps.
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