www.kids247.org

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  david570ef09771 · Member · Jan 25, 2019 at 5:40 pm

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  I can’t get into the backend of http://www.kids247.org.
  Username: (redacted)
  Email: (redacted)
  Password: (redacted)

  Please help.

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  darciemg · Staff · Jan 25, 2019 at 5:54 pm

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  You actually need help for a WordPress powered site, not a site hosted at WordPress.com. WordPress.com and WordPress.org are a little separate, and that can be confusing.

  WordPress.com vs. WordPress.org

  These pages are helpful to learn how to overcome login issues on WordPress powered sites not hosted at WordPress.com:
  https://wordpress.org/support/article/login-trouble/
  https://wordpress.org/support/article/resetting-your-password/

  You’ll want to use the forums at https://wordpress.org/support/ for any support on managing your site. Hope that helps to point you in the right direction!

  Remember not to post sensitive information like passwords in public. I’ve tagged this for staff to remove your password.

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  staff-zinnia · Staff · Jan 25, 2019 at 9:07 pm

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  I’ve removed the personal details from this post. Thanks for the help, darciemg :)