www.lailaalsane.com
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Hello , I have a problem , I cannot enter in my web page to make any updates ! I had some web designer working on it and seams he blocked all my access to it . can I please get acmes to my web page ? thank yo so much I am so stressed , I need to update it and canot enter in it !
Thank you my e mail : (email visible only to moderators and staff) my web : http://www.lailaalsane.com thank you for your help -
Hi there!
Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with 1&1 Ionos), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
https://wordpress.com/support/com-vs-org/http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
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