www.moudar.info

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  moudarblog · Member · Jan 15, 2022 at 8:36 am

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  Hello,

  I just logged in after some time, and i’m not able to find my website/blog (moudar.info)! How i can recover it.

  P.S. I have renewed my domain registration already

  Regards,
  Moudar

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jan 15, 2022 at 5:17 pm

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  It looks like at one point you had this site connected to your WordPress.com user account because you activated the Jetpack plugin on that site. This allowed you to use Jetpack’s features and to manage your site from the WordPress.com interface. However, this means your site was not hosted here at WordPress.com ​but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

  You would need to reach out to the hosting provider you were using for this site and get their assistance to set your domain as your primary domain again.

  I hope that helps!