www.sacredsoulsista.com
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I own this domain and want to set up a site on WP; however every time I try to do so, it says this domain is already mapped to a WordPress.com site. It has been saying that since very early today. I just went ahead and mapped it from my GoDaddy Account thinking it might help me to get rid of this notice. However, it keeps appearing and I don’t understand why. Please advise. Thank you
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there!
I’ve checked our records and found that there’s another WordPress.com account/site where the domain is already connected. That’s why you’re getting the error. Due to security reasons, I can’t share the details about the other account, but here’s the site the domain is connected to: https://sacredsoulsista.wordpress.com.
Did you have someone else create a site for you, or perhaps it’s another account you created in the past? If you believe it’s your account, please fill out the account recovery form here. If the account was created by someone else on your behalf, you’ll need to ask them to log in and transfer the site, the domain, and the subscriptions to your account.
The other owner can also contact us at this link by logging into their account. The site has the WordPress.com Premium plan, which gives them access to live chat support.
Can you tell us anything you remember about this site?
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