www.specialistcleaningproducts.co.uk -> SCA

  • Unknown's avatar
    schoenthierry · Member ·

    Hi I own two sites using WordPress
    http://www.specialistcleaningproducts.co.uk & https://www.arcoraproducts.co.uk/public_html/shop/shop/
    Can you please help with the new SCA regulation for both of my online shops using Stripe?

    This is the message from Stripe:

    No worries there for yourself Thierry, in relation to SCA you can contact WordPress, they will get your SCA integrated for you in no time at all.

    Regards,
    Thierry Schoen [contact info redacted]

  • kokkieh · Staff ·

    Hi Thierry,

    This forum only provides support for sites hosted on WordPress.com, and neither of those sites are hosted with us. We are not the same thing as the open source WordPress software you’re using on those sites, and frankly, Stripe gave you poor advice by referring you to “WordPress”, as this has nothing to do with the WordPress software itself – that software does not have any integration with Stripe, and any such integration would come via a plugin made by a particular company or individual.

    Please contact support for the specific Stripe plugin you’re using on those sites directly for help. If you’re using the WooCommerce Stripe plugin, you can contact WooCommerce support at https://woocommerce.com/contact-us/

    Also note this is a public forum, so please don’t post personal contact information like phone numbers here. I have removed that info from your post above.

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