www.annelasamuel.com

  • Unknown's avatar

    Hi, i’m really, really sorry, but i did nto renew my domain: http://www.annelasamuel.com in time, because i thaught, that will be done automatically , no i can’t any more make the annual payment for my domain: http://www.annelasamuel.com. But i really need my site back, i cant work without my site! What i can do now? With regards, Annela Samuel

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, it looks like your above domain is in the redemption period. Here’s what happens when a domain expires: https://en.support.wordpress.com/domains/domain-expiration/

    The domain registrar imposes a recovery fee of approx US$ 80. In order to attempt recovery of the domain, you will need to confirm to Staff that you agree to pay that fee (along with the domain renewal) before they will proceed.

    I’ve marked this thread for Staff attention.

  • Hey there,

    @justjennifer is correct that annelasamuel.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

    Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
    the risk of someone else jumping in front of you to purchase the domain before you get the chance.

    Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

    I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

    Please visit the support page link for further instructions:

    Domain Expiration

    Let me know if you have any questions. Thank you!

  • Unknown's avatar

    staff-doublebassd yes, I would like to proceed wit the attempt to reclaim the domain name. What would be the next steps?

  • Unknown's avatar

    staff-doublebassd yes, I would like to proceed wit the attempt to reclaim the domain name. What would be the next steps?

  • Hi there,

    I’ll be happy to contact the registrar to see if we can restore annelasamuel.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

    I will let you know once I hear back from the registrar.

    Let me know if you have any questions.

    Thanks!

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