www.arctechmanufacture.com

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  arctechmanufacture · Member · May 31, 2017 at 3:39 pm

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  Hello,
  My domain is expired, I’d like to have it renewed, what’s the next step please?

  Thanks
  Diana

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 31, 2017 at 4:14 pm

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  Tagging the thread for Staff help with modlook without stating you are prepared to pay for any redemption fee if required is a time waster.

  Do you want to have Staff recover the domain?

  Allowing a domain to expire
  When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

  If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.

  Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

  This thread is tagged this thread in the sidebar with modlook for Staff attention.

  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

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  arctechmanufacture · Member · May 31, 2017 at 5:00 pm

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  Hi

  Thanks for getting back to me.
  I’d like to have someone recover my domain, I’m unable to do this myself.
  Can someone contact me on this please?

  Thanks
  Diana

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  timethief · Member · May 31, 2017 at 5:02 pm

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  Thanks for responding. Staff will get to this thread as soon as they can and will then ask again what I asked above.

  The domain status is that it is in redemption. If you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

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  arctechmanufacture · Member · May 31, 2017 at 5:03 pm

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  Yes I understand, thank you.

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  timethief · Member · May 31, 2017 at 5:05 pm

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  And do you agree to pay it?

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  arctechmanufacture · Member · May 31, 2017 at 5:07 pm

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  yes please

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  timethief · Member · May 31, 2017 at 5:09 pm

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  Thanks. That will save time. Staff work their way through all threads tagged for their help in date stamp order form the earliest to most recent. Please be patient while waiting.

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  arctechmanufacture · Member · May 31, 2017 at 5:10 pm

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  Thank you

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  timethief · Member · May 31, 2017 at 5:12 pm

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  You’re welcome. :)

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  staff-zinnia · Staff · May 31, 2017 at 6:34 pm

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  Howdy –

  You’ll see that I’ve sent an email your way. There’s a secure payment link within my note that you can use for the renewal and redemption.

  I’ve been in touch with our domain partner and should hear back from them within 48 hours. Once I have an update I’ll be back in touch.

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  arctechmanufacture · Member · May 31, 2017 at 7:04 pm

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  Paid, thank you! Not sure if my old website can be recovered…

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  staff-zinnia · Staff · Jun 1, 2017 at 12:06 pm

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  Thank you. I’ll be in touch as soon as I hear back from our domain partner!

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  staff-zinnia · Staff · Jun 2, 2017 at 12:36 pm

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  Good Morning –

  Your domain has been restored and the site is working again. Let me know if there’s anything else I can assist with =)

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  arctechmanufacture · Member · Jun 2, 2017 at 3:08 pm

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  Thank you so much!!

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  staff-zinnia · Staff · Jun 2, 2017 at 6:08 pm

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  No problem! Take care!