www.baian.it

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  baianboccadasse · Member · Oct 5, 2016 at 4:12 pm

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  Maybe our domain was expired! we didnt receive any communication and we need to renew it as soon as possible and to charge the same website we had! please let us know asap!

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  kokkieh · Staff · Oct 6, 2016 at 1:46 pm

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  Hi there,

  That domain is registered and hosted with register.it, not with WordPress.com. Please contact them to renew it, as we don’t have any control over that domain. You did not buy it from us.

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  baianboccadasse · Member · Oct 6, 2016 at 1:54 pm

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  Ok thank you. I Will contact them asap and come back To You. After The renewal, Will It be possibile To go online with The same website I did with You? Thank you

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  kokkieh · Staff · Oct 6, 2016 at 5:00 pm

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  That domain has never been connected to a WordPress.com site, and you don’t have any sites in your account with us either.

  As it looks to me, you most like had a self-hosted WordPress site directly with register.it. They might still have your site’s files backed up with them, so please ask them about that.