Xanga import 'stuck'

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  jermykiag · Member · Aug 11, 2014 at 8:40 am

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  Hi, I’m importing some Xanga archives. The first one imported successfully, but the 2nd one seems to have ‘stuck’. I’m just getting the message ‘we’ll email you when it’s finished’ or something like that. It’s been saying that since Friday (it’s now Monday).Can you help? Thanks a lot.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Aug 11, 2014 at 11:20 am

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  I’ve tagged this thread for staff to follow up. Please subscribe to the thread so you are notified when they respond and be patient while waiting.

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  rachelmcr · Member · Aug 13, 2014 at 1:29 pm

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  Hi there,

  Sorry for the trouble with your import! I just reset the Xanga importer on your blog, so you can go ahead and try that import again. We also have a guide for importing from Xanga here: Import from Xanga

  Please let me know if I can do anything more to help with that. :)

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  jermykiag · Member · Aug 14, 2014 at 11:29 am

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  Hi, thanks for that. But……it’s got stuck again :-(

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  rachelmcr · Member · Aug 14, 2014 at 3:44 pm

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  Hi there,

  Has it been more than 24 hours since you started the import? There’s an import that’s currently running, but it hasn’t gotten stuck — it’s just still going. It can sometimes take a day for the import process to finish, so if it’s been longer than that please let me know.