XLImaging.us
-
Im really having a difficult time. Jetpack kept emailing ‘your site is down’ then ‘back up’ every day! I went to security page and hit ‘fix it’ on a page or errors. Then my problems really started. I had Bluehost restore me because I was locked out after that and Im still locked out. Password does not work and I cant even reset my password… HELP!!
The blog I need help with is: (visible only to logged in users)
-
Hello @xlimaging,
I’m so sorry for the frustration you’re experiencing. It sounds like this is an issue with Jetpack, so the best thing to do is to reach out to their support forum directly. They should be able to help you resolve this.
Here’s the link for Jetpack support:
https://jetpack.com/support/monitor/#site-downBest of luck!
Tiffany -
-
Hi again @xlimaging,
Since the site is hosted by Blue Host, we don’t have access to your account on this forum. I checked with a Staff Member who suggested going to the Jetpack Support forum, since it seems like the problem is with Jetpack.
I can tag this for a member of Staff to take a look just to make sure there’s not another option that I may be missing. I’ll do that, and someone will get back to you soon and let you know.
Again, so sorry for the frustration! I hope it can be resolved soon.
Tiffany
-
-
@xlimaging – I’m so glad you were able to get help from them! And not a problem at all. I’m happy things are working out.
Have a good day,
Tiffany -
- The topic ‘XLImaging.us’ is closed to new replies.
WordPress.com Forums 