xml. issues and domain transfer elsewhere than wordpress

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  hakzvideos · Member · Feb 23, 2017 at 3:34 pm

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  i have http://www.themoneysavingmum.com at wordpress that i want to migrate to an external hosting (1and1) however they are telling me i need more than an xml. file (i need a sql file they say) and i am struggling to find the code i need to transfer my domain name over to 1and1 too.

  i have domain mapping on wordpress but the domain was bought via go daddy if that makes any difference.

  please help this is driving me insane and sick of people talking to me like we SHOULD know what to do.

  The blog I need help with is: (visible only to logged in users)

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  hakzvideos · Member · Feb 23, 2017 at 4:04 pm

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  so my transferring of the domain is transferring as i type but i still have the issues of the xml file….

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  hakzvideos · Member · Feb 23, 2017 at 4:53 pm

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  so silly there is nowhere to go to for support on wordpress – chat or telephone numbers

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  kokkieh · Staff · Feb 24, 2017 at 9:31 am

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  Hi there,

  And .sql file is for when you transfer an entire WordPress site. WordPress.com sites cannot be transferred in that way – here you can only export your content in the form of an .xml file.

  To move that file to 1and1, you first need to do a new install of the WordPress software on their end. Then you do to that site’s dashboard, so not your hosting control panel at 1and1 but the actual dashboard at yourdomain/wp-admin, and import the .xml file at Tools ->Import. The entire process is explained in more detail here:

  https://move.wordpress.com/

  Please explain to 1and1 that you are coming from WordPress.COM, and that you only have your content as a .xml file, not a full site backup as a .sql file. They should be well aware of the fact that there is a difference between WordPress.com and the version of WordPress that they host on their servers.