XStore Theme

• 

  vvee323 · Member · Aug 30, 2021 at 5:15 pm

  • Copy link
  • Add topic to favorites

  Xstore Theme will not update. I keep getting this error message:

  An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  can this be fixed or should I redeveloped under another theme? This has been an ongoing issue for 2 weeks.

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  vvee323 · Member · Aug 30, 2021 at 5:23 pm

  • Copy link

  Xstore Theme will not update. I keep getting this error message:

  An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  can this be fixed or should I redeveloped under another theme? This has been an ongoing issue for 2 weeks.

• 

  aleone89 · Staff · Aug 31, 2021 at 7:40 am

  • Copy link

  Hello there,

  It looks like the XStore theme is a third party theme, so we are unable to help with this issue.

  You would be best advised to reach out for assistance here: https://xstore.helpscoutdocs.com/

  I hope this helps.