Yearly Payment

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  sabiartistry · Member · Aug 23, 2018 at 12:17 am

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  Hello,

  I believe I was charged $18 to resubscribe for the year on this site, but I cancelled my subscription.

  Can you verify this was the case and if so, what can be done as I had not had domain for more than a couple weeks after this was charged.

  Thank you!

  Sabrina

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 23, 2018 at 4:05 am

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  kokkieh · Staff · Aug 23, 2018 at 8:01 am

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  Hi there,

  I’ve refunded your renewal payment for the domain. You should receive it in about 10 business days, depending on your bank’s processing times.