Yearly subscription but no domain
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The domain (In_my_shoes) have been transferred away from WordPress.com, and was deleted but billing is still occurring. There is no history of active purchases or saved payment methods on my account (@strangebugsms) but a yearly fee of $19 is charged to my credit card.
The blog I need help with is: (visible only to logged in users)
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Hello @strangebugsms! Thanks for letting us know about this!
I just checked your account but couldn’t find any charge linked to it. If you did receive a charge from us, for privacy reasons, please feel free to email us the transaction ID at help@wordpress.com so we can look into it more closely and continue helping you privately.
You can find the transaction ID by following this guide:
https://wordpress.com/support/billing-history/#on-your-credit-card-statement
Looking forward to hearing from you!
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