Yith Request a quote Bug

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  patricia7aeb3b8144 · Member · Sep 17, 2024 at 3:44 pm

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  Hi ! We are using “Yith Request a Quote” plugin to allow users to configure elements of their selected products and send a quote request directly with the product’s specifications.

  However, we’re experiencing an issue just before the quote request is sent: a pixelated “loading” image appears for a few seconds, which is distracting and creates a poor user experience.

  For example, on this page: https://must-mobilier.com/boutique/tapis-amund-leolux/ , when users select the color of the rug and click “request a quote,” (« demander un devis » in French)  the bug occurs (see pictures attached). 

  Does anyone know how to solve this issue? Thank you!

  

  

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Sep 17, 2024 at 4:43 pm

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  we can’t help with third party plugins. You must contact their support.

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  patricia7aeb3b8144 · Member · Sep 18, 2024 at 9:05 am

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  Actually, the support team for the plugin advised me to post my question here as they couldn’t assist directly. But thank you anyway !