Yoast SEO plugin error after update

  • Unknown's avatar
    reisgelukjes · Member ·

    Hi,

    I have the Yoast SEO plugin. Very satisfied. But I needed to update. So I did that got an error. I thought to de-install the plugin and install again. But when I want to install Yoast SEO I get a notification that the destination folder already insist.

    Can somebody help me? What can I do to get Yoast SEO back in my editor?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    That specific error means the folder exists in your install, so you would need to log into your site using FTP and finding and deleting the Yoast SEO install folder under wp-content/plugins/, then you can reinstall it from your dashboard.

    You can also reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this problem.

    I hope that helps!

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