You changed web site-now I cannot access my blogs without going to "help" first?

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  caroltaylor · Member · Jan 9, 2013 at 9:13 pm

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  You have changed your web site and now I cannot get in to my blogs without going to “help” first!

  The blog I need help with is: (visible only to logged in users)

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  caroltaylor · Member · Jan 10, 2013 at 4:56 am

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  Also, now I cannot sign out!!!

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  timethief · Member · Jan 10, 2013 at 5:00 am

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  Hi Carol,
  That sounds annoying. Would you like to try some troubleshooting?

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

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  timethief · Member · Jan 10, 2013 at 5:02 am

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  Just a minute here. Your WordPress.com username is linked to a powered by Google site. We can’t help with that site here at WordPress.com.

  We can only help with blog being hosted by WordPress.com like http://caroltaylor.wordpress.com/

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  caroltaylor · Member · Jan 10, 2013 at 5:12 am

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  My WordPress.com user name IS NOT linked to a powered by Google site… my blog is http://caroltaylor.wordpress.com/

  Interestingly, I restarted my computer and am now able to log off.

  Thank you.

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  timethief · Member · Jan 10, 2013 at 5:15 am

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  Please click your username right here in the thread. It’s linked to this site http://www.caroltaylorblackandwhite.com/

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  timethief · Member · Jan 10, 2013 at 5:16 am

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  Click this link and confirm what I said please https://en.forums.wordpress.com/profile/caroltaylor