'You don't have any wordpress sites yet.' But I do…I think…

  • Unknown's avatar
    heathermarie922 · Member ·

    I created a website through Bluehost and WordPress. It’s up and running, but I had trouble connecting to Jetback and now when I try to login to WordPress, it says that I have not created any sites. I have no idea what happened.

  • Unknown's avatar
    keegansingh · Member ·

    Hi There,

    Keegan here, WordPress.com community member, I would be happy to help.

    Can you please share the website domain that you need help with?

    It looks like your site is a self-hosted version of WordPress.ORG. This Forum is for WordPress.COM sites. You can contact your host(bluehost) to help you log into your website.

    For information on the differences between WordPress.com and WordPress.org : https://en.support.wordpress.com/com-vs-org/

    You can get help with your Jetpack issue by going to the Jetpack support page – https://jetpack.com/support/

    Please let me know if this answers your question, or if you need further assistance :)

  • Unknown's avatar
    heathermarie922 · Member ·

    Thanks for getting in touch, Keegan.

    The domain is http://www.genuinechristianwomen.com

    I use wordpress.com. I have emails from wordpress.com welcoming me and asking me to activate (Monday), and I did.

    I can’t even login through Bluehost anymore like I was earlier in the week. It’s like it has been totally disconnected or eradicated.

    Please let me know what you think.

    Sent from Mail for Windows 10

    From: WordPress.com Support ForumsSent: Thursday, September 14, 2017 1:48 PMTo:

  • Unknown's avatar
    keegansingh · Member ·

    You’re welcome!

    Currently, your website http://www.genuinechristianwomen.com is hosted at bluehost and is a self-hosted WordPress.ORG site.

    If you created a WordPress.COM account, it will not show this website, because this is a separate hosting platform.

    Please contact bluehost support to help you log back into your website. You can find their contact page here – https://www.bluehost.com/contact

    You can ask them for help with connecting jetpack, or visit the jetpack support page here – https://jetpack.com/support/

    I hope you find the help you need :) Cheers!

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