YOU HAVE TAKEN MONEY OUT OF MY ACCOUNT!!!

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  magentarosedesigns · Member · Mar 23, 2023 at 3:28 pm

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  WHY HAVE YOU STOLEN MONEY FROM MY ACCOUNT???

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Mar 23, 2023 at 4:32 pm

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  There is no need to acuse people of stealing. If you can’t remember what a charge is about, you can check yourself at https://wpchrg.wordpress.com/

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  aisajib · Member · Mar 23, 2023 at 5:42 pm

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  Hi there!

  I don’t see any recent payments made from this WordPress.com account. Is there another account you’re referring to?

  As @staartmees mentioned, you can enter the payment details on this page https://wpchrg.wordpress.com/ and learn more about the charge. You can also submit a contact form that will show up there to send our billing team a message. They will get back to you via email to help you with canceling or logging into the correct account.

  Thanks!

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  magentarosedesigns · Member · Apr 12, 2023 at 1:09 pm

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  I can accuse someone of stealing when they have! I removed all methods of payment from my account and cancelled all domains.

  What would you call it if money was still taken from your bank account????

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  magentarosedesigns · Member · Apr 12, 2023 at 1:21 pm

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  Hi, the money was taken from my account on 22.3.2023.

  I filled in the form that everyone is saying will show me why I was charged only to be told there was no payment recognised???

  I can send you screen shots from my bank account. Is that proof or not?!!!

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  magentarosedesigns · Member · Apr 12, 2023 at 1:49 pm

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  you think I didn’t do this???

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  staff-doublebassd · Staff · Apr 12, 2023 at 3:12 pm

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  Hi there,
  
  I do not see any charge attempts under your account since 8/22 of last year, but I do see the cancellation of recurring payments on 3/22 related to the domain subscription for dancingwiththebigc.com. If this is what you are referring to, there were no charges incurred at that time.
  
  You can check your purchase history under your account here:
  
  https://wordpress.com/me/purchases/billing
  
  Hope this helps.

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  magentarosedesigns · Member · Apr 12, 2023 at 3:14 pm

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  I have already replied to an email from you with screenshots of the money taken from my account by you

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  staff-totoro · Staff · Apr 12, 2023 at 5:21 pm

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  As others have mentioned here, I also do not see any upgrades under your @magentarosedesigns WordPress.com account when I check on our end.

  Is it possible you made your purchase under a different login? I can see that atypicalbridal.com is registered at WordPress.com but is under a different account and not your @magentarosedesigns login.

  We are not able to help with payment dispute issues here in our public forums but I can confirm that we have received your message with payment info and screenshots, and our billing support team will reply to you privately and assist you further via email.

  Thanks for your patience!