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The “bug” may have been fixed, but I still can’t comment using a Gravatar account that is NOT, and has NEVER been connected to a WordPress account. Apparently WPs intent is that in order to comment with a Gravatar, you must also have a WP account. Essentially, this forces people to register for 2 separate accounts in order to comment with their Gravatar. Making people jump through hoops is not conducive to encouraging discussion. At this rate, I may have to move back to Blogger.
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If you want to comment using your gravatar, and your username linking to your non wp.com blog, go to personal setting, and change your website.
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Even being logged in doesn’t help. If you’re commenting on things you’re reading from the “read blogs” tab in your WordPress account, the post you’re reading doesn’t recognise your being logged in, so you can’t post.
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This has nothing to do with spam since spammers typically are not using an email address associated with a wordpress.COM blog. That is what triggers the need to log in is when you are not logged in and try to comment using the email address associated with a wordpress.com account.
Regardless though, it is broken and staff need to fix it. I would be interested in seeing the comment stats from a couple weeks before this through this debacle. I can’t believe that there would not have been a good sized drop.
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For my site the figures are little changed, although a lot of those are about the difficulties in leaving comments. It seems that a lot of people are getting around the problems by using different email addresses, but losing their gravatars in the process.
Week ending 10th March – 626
Week ending 17th March – 579 (35 of those on the post about the changes!)
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I’ve been in touch with WP support. Turns out that my second email IS associated with my WP account. Not sure how that happened, I had that account back when I was still using Blogger. I went into my account settings on WP and it wasn’t listed there, so I can’t remove/change it. I thought about creating a third Gravatar, but WP might find some way to annex that one as well.
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I don’t understand why people keep making multiple posts to the same threads and why some are choosing to post the same stuff into multiple threads on the same issue.
Staff are obviously working on this https://en.forums.wordpress.com/topic/recent-update-to-commenting?replies=4 So what useful purpose does posting again and again and again serve?
What’s happening is those commiserating in their misery keep bumping threads Volunteers can’t help with above the threads with issues in them that we can help with. In my not humble opinion this is not cool.
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The option check/un-check in Settings/Discussion [Comment author must fill out name and e-mail] has apparently lost its meaning if WP is forcing people to login.
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ismailimail said:
The option check/un-check in Settings/Discussion [Comment author must fill out name and e-mail] has apparently lost its meaning if WP is forcing people to login.
No, they’re only forcing them to log in if they use an email address that has been associated with WordPress or Gravatar.
You can still opt to have the feature where commenters do not have to leave any email at all (that’s what I have on my blog).
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timethief said:
I don’t understand why people keep making multiple posts to the same threads and why some are choosing to post the same stuff into multiple threads on the same issue.
It’s happening out of frustration at the lack of response from WordPress staff.
The comments “upgrade” happened on Wednesday and was briefly announced here on the forum on Thursday. But bloggers started complaining about all of the bugs on Wednesday and Thursday without any response. Friday, too — no response. That the staff is off for the weekend is irrelevant — they had three days to do something about the problems AND answer people’s queries before they took off.
Thus the multiple threads. People were hoping to attract some attention to the problem. Since there was almost no response from the staff, we had no way of knowing if they knew about the problem at all, if the problems were going to be fixed or not, and for how long we’d have to deal with these problems.
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You can still opt to have the feature where commenters do not have to leave any email at all (that’s what I have on my blog).
That feature still shows the Name/Email field. So if your reader types the email in, and if the email was ever part of WP, than he/she would still have to login to comment. Unless of course if you explicitly tell your readers to not bother with leaving email. It actually defeats the purpose.
I don’t mind this feature as long as WP makes it easier for people to let them login in. As of right now, I noticed that the comment box takes you to a white page with just a message. The reader has to click the browser’s back button….besides, it is now time-consuming and little frustrating to leave a simple comment.
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@hbdchick
I assume adults are quite capable off dealing with frustration in ways other than posting over again ainot multiple threads. I assume they have common sense and high enough IQs to comprehend that doing so is an exercise in futility.I assume only self-serving people, who lack basic observation skills and the ability to employ reasoned thinking. Posting over and over again into threads with issues only Staff can resolve simply to commierate with others by ranting (sharing ther frustration) directly effects positioning otf other threads.
Those who are persistently bumping the threads full of ranting above those threads wherein their fellow bloggers have issues that Volunteers can resolve are not expressing respect for their fellow bloggers and they sure as hell don’t have mine.
Perhaps I assume to much.
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Misery loves company, and in this case wordpress.com served up a heaping helping of misery for many.
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@thesacredpath
Misery loves company ’tis true. But I stand on what I said above Rich and nmake no mistake about it. Self-servinbg types who have spent days posting into multiple threads are accomplishing sweet muck all except bumping their bitching threads above other threads. No respect from me! -
timethief said:
Posting over and over again into threads with issues only Staff can resolve simply to commierate with others by ranting (sharing ther frustration) directly effects positioning otf other threads.
Well, perhaps i’ve misunderstood. I thought that this is where we get in contact with staff. Whenever I used the “Contact Support” form I was directed to here. Is there somewhere else I should’ve gone?
No need to be snarky, btw. Jeez — could you be more insulting?
My blog was basically shut down for four days because anonymous comments didn’t work — and my blog is all about discussion, so there’d be no point to blog without the discussion.
I left messages here for the staff, not for volunteers, hoping to get a reply from the them to one, simple question: were they trying to repair the bug or not, because if the answer was “not” I would make other arrangements for my blog.
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ismailimail said:
Unless of course if you explicitly tell your readers to not bother with leaving email.
That’s what I do on my blog, but that’s what I’ve always done on my blog. (Well, I tell them that comments do not require an email.) It’s not ideal, but I never bothered to find out if/how I could get rid of the name/email fields.
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were they trying to repair the bug or not, because if the answer was “not” I would make other arrangements for my blog.
Realistically, no-one is going to bother coming here telling you that they’re not trying to fix things. It wouldn’t create the best impression. Even when they don’t plan to fix something, they’ll say something obfuscatory about it being a work in progress and they’re still ironing out the glitches, etc. Making no comment at all means either a) it’s a sufficiently easy fix that they’re not going to talk about it until they have good news to impart or b) it’s so impossible to fix that they can’t bring themselves to address it at all.
Also, the people who do the support are generally not the same guys who do the fixing/breaking of stuff, merely the ones who have to deal with the fallout.
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And why do we keep getting ill-thought-through changes anyway? Who is in charge these days?
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