You must delete my account
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It is illegal for you to continue holding my personal data without my permission.
Please completely delete my account immediately.
The blog I need help with is: (visible only to logged in users)
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Here’s how to deactivate your account:
All you were required to provide to register an account here was an email address that can be replaced at any time.Any personal information that you voluntarily posted can also be removed at any time.
Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/
1. You can go to My Account->Edit Profile and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.
2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
https://wordpress.com/settings/notifications/3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
http://www.thebitmill.com/tools/password.html4. To hide your Gravatar profile, login and on the bottom right hand corner of your Gravatar profile page you will find a “hide” button visible only to you that you can click.
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Not good enough.
By doing that, strictly, I wouldn’t be asking WordPress to delete my account, so it would be reasonable for them to keep a record of my account’s history.
I don’t want WordPress to keep a record of my account’s history. I want to delete my account.
Why isn’t there a simple button labelled “Delete my account”, perhaps with several “Are you really sure?” prompts. Maybe make the user type “Yes, I really definitely do want to delete my account.”
There are many users who want to delete their accounts — there’s a new forum thread about it every single day.
How is this so difficult to understand? I want nothing more to do with WordPress ever again. I want my account to be deleted completely.
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Yes. Thanks for that.
Do you know if there’s an official way to contact the people who run WordPress.com directly? The contact form at Automattic.com says I should contact the “24/7 support team”, which is a link to this forum.
They’re basically refusing to even speak to their customers, which puts you in a shitty situation.
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I’ve already left a message on Automattic’s contact form; if I don’t get a response I’ll try support@wordpress.com.
Thanks for your help, by the way.
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Hi there Greg,
I understand your frustration and I apologize for the delays you experienced in receiving a reply from us.
Unfortunately, we don’t allow users to delete their accounts. If you are concerned about your personal data, rest assured that we take nothing for granted in keeping it safe and secure.
If the recent Heartbleed bug worries you, we made an announcement on our blog about the steps we took to get our site secured moments after the bug was announced publicly.
Please let me know if there’s anything else that might be a cause for concern. I’d be glad to assist you further. Thank you!
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