You need a higher level permission

  • Unknown's avatar
    devanshsingh6239 · Member ·

    I can’t edit my website. When I try to edit, I see the page with the massage.
    You need a higher level of permission.
    Sorry, you are not allowed to customize this site.
    It was created when I create a new super admin user and delete an old user with ID_I(Which was created when WordPress in Installed). Now I have a super admin user but can’t edit the website. I tried deactivating all plugins, but it does not help.

    How to fix it.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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