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Forums / You no longer have access to this site and its purchases.

You no longer have access to this site and its purchases.

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 18, 2023 at 6:50 pm
    • Copy link Copy link

    if you want I will buy
    give a discount of 50%

    and I will buy for 3 years

  • Unknown's avatar
    staff-95percentghost · Staff · Jul 19, 2023 at 6:06 am
    • Copy link Copy link

    Our three year plans actually have a discount built in, compared to the one-year plans! You can choose a two- or three-year plan when you are at the checkout, to compare.

    As it is, we don’t have any 50% discount code that we can give out, but I definitely recommend checking the prices of the two- and three-year plans so you can compare their costs.

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 20, 2023 at 5:25 am
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    I have purchased it
    please tell me to setup of it

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 20, 2023 at 5:30 am
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    This domain is already mapped to a WordPress.com site.

  • Unknown's avatar
    staff-95percentghost · Staff · Jul 20, 2023 at 5:40 am
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    It seems like it might still be connected to roundbracket15.wordpress.com! You can move it over, instead of reconnecting it:

    WP
    Domains » Move a Domain to Another WordPress.com Site
    in WordPress.com Support
    2 min read
    This guide will show you how to transfer a domain to another website on WordPress.com. The steps shown below apply both to domains registered with WordPress.com and connected domains that are registered with another provider. Step One: Join the New SiteStep Two: Move the DomainStep Three: Complete the Move Step One: Join the New Site If you are moving the domain to another site you alre
  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 20, 2023 at 7:35 am
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    You are not give me proper support again
    I have this not seen my domain here


  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 20, 2023 at 7:53 am
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    roundbracket.com is already connected to your site roundbracket15.wordpress.com. If you want to connect it to this site instead, we will be happy to help you do that. Contact us.

  • Unknown's avatar
    aleone89 · Staff · Jul 20, 2023 at 8:04 am
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    Hey there,

    Thanks for reaching back out – do wish for the domain roundbracket.com to be used with roundbracket.wpcomstaging.com instead of roundbracket15.wordpress.com?

    roundbracket.wpcomstaging.com Has the WordPress.com Business plan in use, so once confirmed, I can switch the location of that domain.

    Many thanks in advance and looking forward to getting you set up!

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 20, 2023 at 8:08 am
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    yes

  • Unknown's avatar
    aleone89 · Staff · Jul 20, 2023 at 9:24 am
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    Hey there,

    Awesome! I’ve made that change for you and you should see that reflected in the sites domain settings via Upgrades > Domains.

    The next step is to change the domain’s DNS settings to point to WordPress.com. This would be changed at GoDaddy and the steps to do this are here: https://www.godaddy.com/help/change-nameservers-for-my-domains-664

    The name servers can be changed to:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    Before making this change, please take a back up of any DNS settings currently applied at GoDaddy as these may need to be re-added here at WordPress.com.

    I hope this helps.

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 21, 2023 at 2:48 am
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    https://roundbracket.com/native-ios-apps/

    There has been a critical error on this website.

    Learn more about troubleshooting WordPress.

  • Unknown's avatar
    fstat · Staff · Jul 21, 2023 at 7:04 am
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    Hi there,

    I’ve investigated the problem, and it appears that the issue was stemming from the ‘Redirect to URL’ plugin that was active on your site. I have deactivated this plugin for you, and I’m pleased to inform you that your page is now loading correctly.

    Interestingly, it seems that this plugin was likely causing a conflict with another plugin on your site called ‘Redirection’. It’s worth noting that these two plugins essentially serve the same purpose, which could have been the root of the issue.

    Understanding your needs better will help us provide the most effective solutions. May I ask why you were utilizing the ‘Redirect to URL’ plugin? Were there specific features or functionalities that you found valuable in it?

    Looking forward to hearing back from you soon, and in the meantime, if you have any further questions or concerns, please don’t hesitate to get in touch. We’re here to help.

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 21, 2023 at 7:27 am
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    My website under working so I have upload html page for it and redirect on it

  • Unknown's avatar
    charlottepercy3434 · Member · Jul 21, 2023 at 7:46 am
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    Hello,
    It appears that you have repeatedly attempted to contact via email. However, it appears on your WordPress.com purchases page that you no longer have access to the website “roundbracket15.wordpress.com” and associated purchases. You should get help from WordPress support in this situation. You can ask for a WordPress.com Business Plan refund if they are unable to assist you.

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 21, 2023 at 1:03 pm
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    My website is misconfiguration I have some plugin website header disappear

    check this URL https://roundbracket.com/homepage_new/

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 21, 2023 at 1:10 pm
    • Copy link Copy link

    And I want to create a subdomain on this account roundbracket.com

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 21, 2023 at 6:16 pm
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    Any Buddy Can Reply on it?

  • Unknown's avatar
    staff-totoro · Staff · Jul 21, 2023 at 8:43 pm
    • Copy link Copy link

    Hi there,

    I’m sorry to hear you’re experiencing some issues with your WordPress site.

    Firstly, let’s address the issue with your website header disappearing due to some plugin misconfiguration. To solve this, I recommend that you deactivate each of your plugins one by one to identify which one is causing the issue. For guidance on how to deactivate your plugins, please refer to our support page:

    https://wordpress.com/support/plugins/#safely-deactivating-plugins

    Once you’ve identified the problematic plugin, you can choose to remove it, or check if there are updates available which might fix your issue.

    If you’re having trouble identifying the problematic plugin or if the issue persists even after disabling all plugins, let us know and we will be happy to take a closer look.

    …

    As for your second query, you can create a subdomain by following the steps here.

    WP
    Domains » Connect a Subdomain
    in WordPress.com Support
    6 min read
    A subdomain has an extra piece of text before your main domain. For example, if your domain is yourgroovydomain.com, you can create subdomains such as blog.yourgroovydomain.com and shop.yourgroovydomain.com which you can use with a separate website. This guide will show you how to connect a subdomain to your site. Getting Started A few items to point out before you begin: Decide on

    If I can ask, what are your plans for this second domain? You plan to start another site under your WordPress.com account to connect to it, or did you have something else in mind? Please note that on the WordPress.com platform, you cannot connect a subdomain to a specific page or directory on your existing site. So you will need to connect it to a totally separate site.

    Thanks for the additional info!

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 22, 2023 at 8:34 am
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    I have show 0.4% of 53.2 GB used
    But I have seen in a business plan it shows 200GB

  • Unknown's avatar
    mailcf1bd6f128d · Member · Jul 22, 2023 at 8:36 am
    • Copy link Copy link

    If you are not giving 200GB I am going to cancel my plan
    WordPress.com you are not doing good jobs

1 2 3 4
  • The topic ‘You no longer have access to this site and its purchases.’ is closed to new replies.

Tags

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  • cannot edit
  • he-boost
  • no access
  • payment
  • site not secure

About this topic

  • In: Support
  • 14 participants
  • 65 replies
  • Last activity 2 years
  • Latest reply from mailcf1bd6f128d

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